Shipping policy

Shipping & Delivery – Everything You Need to Know

Whether you're planning ahead or need your posters delivered in a hurry, we're here to make the process simple, smooth, and stress-free. Below you'll find everything you need to know about our delivery options, timescales, and how we handle your orders with care.

UK Delivery – Always Free, Always Easy

We like to keep things straightforward: shipping is completely free for all UK orders. No hidden charges, no checkout surprises – it’s all included in the price of your poster.

Your order will be printed and prepared at our London facility within 2 to 5 business days, then sent via Royal Mail’s tracked service, which usually delivers within 48 hours after dispatch.

So from the moment you place your order to the moment it lands on your doorstep, you can expect delivery within 4 to 7 working days.


Frequently Asked Questions

Q: Do you offer free delivery?
A: Yes – we offer free standard delivery on all UK orders.

Q: Will my order be trackable?
A: In most cases, yes. All UK orders come with end-to-end tracking. The only exception is for deliveries sent to a PO Box address.

Q: How will I receive my tracking info?
A: As soon as your order is dispatched, we’ll email you a confirmation with your tracking details. (Don’t forget to check your spam folder, just in case!)

Q: Which carrier do you use?
A: We use Royal Mail for most of our deliveries – they’re reliable, quick, and offer comprehensive tracking.

Q: When should I expect my delivery?
A: Deliveries usually arrive during normal working hours, Monday to Friday. While delays can sometimes happen due to weather or carrier issues, rest assured: if something goes wrong, we’ll do everything we can to make it right.

Q: My package was due today but hasn't arrived – what now?
A: First, check your tracking link – most packages arrive by 6pm local time. If there’s still an issue, just reach out and we’ll help sort it out quickly.

Q: Can I use a pick-up point instead of home delivery?
A: Yes, we offer Royal Mail pick-up points for most items. Delivery to pick-up points can be as fast as 4 days, depending on the product.

If you have any questions or need help with your order, don’t hesitate to get in touch. We’re here to make sure your experience is smooth from the moment you click ‘buy’ to the moment your poster arrives.

info@themotivationaltype.com

From our studio to your space – with care.